Who we are

OCO Studio is run by Olivia W. For any privacy questions or requests, please contact olivia@ocostudio.co.uk.

Information collected

• Enquiries: your name, email address and any details you include in your message.

• Clients: your name, contact and billing details, and project information such as business details, website content and access, event details, wording, and guest names and addresses where needed for stationery.

• Website: basic usage data collected through site analytics.

How information is used

Your information is used solely to:

• respond to enquiries

• deliver projects and communicate about them

• issue invoices and keep business records

• understand and improve how the website is used

Information is used to provide a service you have requested, to meet legal obligations such as tax record-keeping, and for the legitimate running of the studio. OCO Studio does not sell, rent or share personal information with third parties for marketing purposes.

Who information is shared with

Information is only shared with trusted services needed to run the studio, such as website hosting (Squarespace), invoicing (Zoho) and email, and, where you request it, your chosen printer or suppliers. These services only use it to provide their service.

Portfolio and social media

Images of completed work may be shared on the website and social media, in line with OCO Studio's Terms & Conditions. Addresses and personal details are always removed or obscured.

Analytics and cookies

This website uses standard analytics tools provided by Squarespace to understand site traffic and usage. These tools may use cookies to collect aggregated data. You can disable cookies through your browser settings at any time.

Data storage and retention

Personal information is stored securely. Enquiries that don't proceed are deleted within 12 months. Guest names and addresses are deleted within 12 months of a project's completion. Financial records are kept for as long as the law requires (typically six years).

Your rights

You have the right to request access to, correction of, or deletion of your personal data, and to object to or restrict how it is used. If you have concerns, you can also contact the Information Commissioner's Office (ico.org.uk) or your local data protection authority.

Last updated: September 2026